Refund policy

Here's the rewritten Returns and Refund Policy:

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Returns & Refund Policy

We offer a 30-day, no-questions-asked money-back guarantee. If you are not satisfied with your purchase for any reason, simply contact us within 30 days of delivery and we will send you a prepaid return mailer for the unused portion of your product. Upon receipt we will refund your full purchase price, excluding original shipping charges.

If your order arrives damaged or defective in any way, please contact us as soon as possible with your order number and a photo of the item's condition. We address these on a case-by-case basis but will always work toward a satisfactory solution, up to and including a full replacement or refund.

To initiate a return or report a damaged item, please contact us at papa@papasapothecary.com with your name, order number, and reason for return. We will respond within one business day.